If you cannot find what you’re looking for, please refer to your router’s manual. These tests refer to options that are typically found in a router’s menu. If you do not have your router’s login credentials, you will need to contact your Internet Service Provider. You will need your router’s login credentials to proceed. The following tests require you to log in to the router on your home network to troubleshoot your network. Select Test Internet Connection (PS4) or Internet Connection Test (PS3) and let the test run.įind out more about connection tests on PlayStation 3 and PlayStation 4.Select Settings and then select Network (PS4) or Network Settings (PS3).Wired connections will maintain the minimum bandwidth connection that is required for online gaming. Wi-Fi connections have a wide variance in reliability and bandwidth, and can dramatically affect the quality of online gameplay. Wired connections – You will achieve optimal performance when playing an online game over a wired Ethernet connection. Network bandwidth – Avoid other bandwidth-heavy applications on your network while playing online, including but not limited to streaming music or video content, or downloading files.Restart your router – Often the easiest and quickest way to resolve connectivity issues.Here are a few things to note before delving any deeper: If the status for the Call of Duty game you’re playing is at DEFCON 5, there are a number of steps that you can take to improve the quality of your connection. If the status for the Call of Duty game you’re playing is not at DEFCON 5 indicating that all online services are fully operational, you may encounter lag or connectivity issues until the status has returned to DEFCON 5. If you are experiencing connectivity issues attempting to play a Call of Duty game on PlayStation Network, your first steps should be to check the PlayStation Network Status page and server status of the Call of Duty game you are playing.
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